Customer Service

*Note: as we refer to “we” or “I” it concerns this website:
www.TakeYourLead.com and/or the owner Jolande Grade.

By using this website, you agree to follow the terms and conditions.
Please read them carefully, the terms and conditions are updated regularly.

I like to provide my customers with efficient, personalized and quality customer service.
I will try to do what’s best to keep “happy customers” and want all of my customers to be satisfied with the provided goods and services. I’m dedicated to give you good customer service and therefore
I want to treat my customers with the same courtesy and respect that I would like to receive myself as a customer.

Newsletter subscriptions and VIP Members
I maintain to build happy customer relations through my newsletter subscriptions.

My #1 priority is to remain focused on delivering high quality products for low and affordable prices.
All of my sites might bring you useful information and insiders tips to start your online marketing journey and to gain instant online marketing niche success in a step-by-step process.
I offer many free gifts and special deals for my subscribers, while I like to get things done in a “made-easy” way and I genuinely do care to see you succeed online.

You’ll be getting free gifts and useful marketing information as long as you stay subscribed to my mailing list, so don’t hesitate and get on board to subscribe now!

I would appreciate it to have YOU as my valued subscriber and will do my upmost best to leverage all of your marketing needs.

Need Support?
You may ask for my help or support anytime. Should you have any questions or concerns about the products or your subscription, please address your needs and requirements by choosing one of the support options.
I will be glad to assist you in any possible way, while I strongly believe in solutions and to solve any problem – if there is any – and to keep a positive outlook and mindset.
I’m online frequently and you can reach me there or you can write me an email and I will get back to you a.s.a.p.
I attempt to answer every email within 24-48 hours but in some situations it may take longer (sundays and national holidays).
Email: helpdesk.made.easy@gmail.com.

Refund Policy
If you are still not satisfied with your purchase for whatever reason, you can make use of the refund policy like the “no questions asked 30-day guarantee“. Provide me your product ID number and/or your Paypal/Clickbank order information, that you received by email after your payment has been approved.

Your additional information I need is:

  • your full name and email,
  • date of purchase,
  • name of product, product ID and all of your payment (Paypal) details that can be of use.

Please note: Our payments are made by a secure server through Paypal or Clickbank, 2 major well respectable companies with their own customer services desk as well, in case of any dispute.

Licenses Agreements
For more product information about your licenses, you’ll receive extended info with your purchase. Here you can read more about your licenses agreements, qualifications and all other terms and conditions of that particular product – included with your purchase download.

Netiquette
Despite the scammers and cheaters who are also online, there are fortunately hundreds of legitimate online businesses that make lots of money without shamelessly taking advantage of others and I’m just one of those people running my own business.
It’s not in my nature nor family background to scam or spam other people to make money online and I hope you’ll soon discover that I’m a trustworthy person doing honest business online with a passion.

I follow all applicable and professional codes of Internet marketing and email marketing laws and regulations to the best of my ability to do “honest business” online.

I’m aware that we don’t share the same objectives in life, all together. But I hope you’ll agree on my #1 goals…to make it as “made-easy” and pleasant as possible for everyone online and to follow the “golden rules” and “courtesy” of the Internet etiquette or known as “netiquette“.

In short: I like you to accept and act accordingly to the “golden Internet rules” and not violating any company rules, so we could keep it a pleasant experience for everyone online, including yourself.

However…note that in general we have one simple and clear rule: if there are any reasonable complaints or serious doubts in violation any company rules, you must be aware that we feel free to exclude your name from further participation to all of our products, services and to all our jvpartner sites immediately as well as we do some research ourselves to take legal action.
Note that I don’t response or take any action due to anonymous complaints and emails.

For that purpose, please read all the terms and conditions carefully.

 

 

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